1. Type the URL (secure.pira.com) in the address bar and hit enter.
2. Click “Unlock your account/Forgot your password?”
3. Enter your email address and a password reset link will be sent via e-mail.
4. Reset the password using the link and log in to your account.
5. For any issues that you may encounter, please contact us directly via Live Chat or e-mail firstname.lastname@example.org.
I see the error “Invalid username or password. If you recently changed the password, please wait for 5 to 10 minutes and try login again.”
You will see this error if the email address that was entered on the login page is not a valid email address or is not linked to a PIRA subscription. Please reach out to email@example.com for further help and clarifications.