Reset the Password

To reset the password if unable to log-in to Platts Market Center:

  1. Go to
  2. Click the Forgot your password? link.
  3. Enter the registered user’s email address and click Enter.
  4. The registered user should receive an email with a password reset link. 


Note: If the password reset link has not arrived in the registered user’s inbox within 10 minutes:

  • Check that the email address entered is correct; 
  • Check the registered user’s Spam/Junk email folder/s for the password reset link.


For further assistance, please contact us directly via Live Chat or e-mail, and provide the following information:


  • Full Name of the current user:
  • Email Address of the current user: