1. Open a Microsoft Excel window/session.

2. Click the Commodity Insights Excel Add-in ribbon, then click Sign in.

3. Click on the Forgot password?

4. Enter your email address and a password reset link will be sent to your email.

Note: If the password reset link has not arrived in your inbox within 10 minutes:

• Check that your email address entered is correct; 
• Check your Spam/Junk email folder/s for the password reset link.

For further assistance, please contact us directly via Live Chat or e-mail CI.support@spglobal.com, and provide the following information:

• Full Name of the current user:
• Email Address of the current user: